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POSIZIONE APERTA

Analyze Customer Behavior with AI Support

Master Thesis · Linköping

Description

This position focuses on leveraging artificial intelligence to examine behavioral patterns among customers on a daily basis. The role aims to detect signs of customer dissatisfaction or identify gaps in service delivery.

Key Responsibilities

  • Conduct daily analysis of emerging customer behaviors using AI methodologies
  • Identify instances of customer dissatisfaction or unmet service requirements
  • Work with utilization rate parameters and anonymized datasets
  • Enhance customer follow-up tactics based on analytical findings

Technical Requirements

  • Machine Learning
  • Big Data
  • Linux
  • R programming language
  • Web API development

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