SEND TRANSPORT

Every pupil’s needs, on every journey

Pupils with special educational needs and disabilities must be able to rely on their journey, every day. With RouteMill each pupil’s needs travel with them, route optimisation respects every requirement, and the driver sees them at every stop.
Book a DemoLet's Talk

Pupil requirements

Needs that travel with the pupil

You record each pupil’s needs once and they follow the pupil onto every trip. Only vehicles that can carry the pupil are used, and the right details reach the driver without anyone having to remember them.
  • Wheelchairs, buckle guards, car seats, ramps and lifts
  • The same driver or a fixed seat in the vehicle
  • Ride-time limits, fixed routes and times

Escorts

Escorts planned with the pupil

Many pupils travel with an escort or passenger assistant. RouteMill books the escort with the pupil and plans the escort’s own stops into the route, so the trip works for both.
  • An escort with their own pickup and drop-off address
  • Door-to-door service into school when it is needed
  • Both on board when they need to be

Route optimisation

Smooth routes without breaking a requirement

Every route is optimised automatically for shorter distances and fewer stops, while equipment, ride-time limits and who can ride with whom are kept on every trip.
  • Less time spent planning
  • Shorter rides for pupils
  • Fewer vehicles and kilometres

Schedules

The school year booked once

Pupils’ trips repeat week after week. Book them once for the term and change a single day when a pupil is ill or a school closes early, without rebuilding the schedule.
  • Recurring trips for the whole term
  • A single day changed in seconds
  • Holidays and closures handled in the calendar

Driver app

The driver knows each pupil

Clear instructions make for safe, tailored rides. The driver sees what each pupil needs before arriving, and confirms every pickup and drop-off as it happens.
  • Each pupil’s needs and instructions at every stop
  • Pickups and drop-offs confirmed in the app
  • Turn-by-turn guidance along the route
Read more about the driver app →

Dispatch

Full control in real time

Control of the details means fewer misunderstandings, fewer missed trips and fewer calls from parents. Your dispatchers see every route as it runs and can act before a delay becomes a problem.
  • Live GPS tracking of every vehicle
  • Alerts when a delay is likely
  • Quick replanning when things change
See how dispatch works →

HOW IT WORKS

From pupil needs to a safe ride

  1. Step 1

    Record

    Each pupil’s needs, equipment, escort and schedule, entered once.

  2. Step 2

    Plan

    Route optimisation builds routes that keep every requirement.

  3. Step 3

    Drive

    The driver sees each pupil’s needs and confirms every stop.

  4. Step 4

    Follow

    Dispatch follows every route live and replans when things change.

FREQUENTLY ASKED QUESTIONS

SEND transport, answered

What needs can be recorded for a pupil?
Anything that matters on the trip: a wheelchair position, a buckle guard or car seat, a ramp or lift, an escort, a driver the pupil knows, a fixed seat, door-to-door service into school, ride-time limits and who the pupil may or may not ride with.
How do escorts work?
An escort is booked with the pupil and has their own pickup and drop-off address. Route optimisation plans the escort’s stops together with the pupil’s, so both are on board when they need to be.
Does route optimisation respect every requirement?
Yes. Only vehicles with the right equipment and capacity are used, ride-time limits and time windows are kept, and pupils who must not ride together are kept apart. You see the result before you commit.
Can we plan SEND and mainstream home-to-school routes together?
Yes. Both run in the same operation and the same dispatch view, so vehicles and drivers can be shared where the requirements allow it.

Make every SEND route safe and reliable

See how RouteMill handles your pupils’ needs, escorts and routes with less administration.

Book a DemoLet's Talk