Passenger app
Your own booking app for your passengers
The passenger app with your name, logo and colours, as your own app in the App Store and Google Play. Passengers book in a few taps, every booking goes straight to dispatch with no phone call, and your dispatchers can spend their time where they are needed.
Your vehicles
Passengers choose from your vehicle types
- You decide which vehicle types can be booked, with their capacity.
- Wheelchair, mobility aids and a note for the driver go with the booking.
- Advance bookings, within the limits you set.
Fewer calls
Passengers follow the vehicle instead of calling
- The vehicle shows live on the map with its expected arrival time.
- Passengers know when to be ready at the door.
- Fewer "where is my ride?" calls to your office.
Families and caregivers
Families see the trip
- Parents, guardians and caregivers see the scheduled trips in the Connect app.
- The trip is followed live, with the arrival time counting down.
- Cancellations reach dispatch right away.
Connect
Olivia Taylor
Harry Taylor
HomeProfile
Olivia Taylor
4–10 Oct11–17 Oct18–24 Oct
Monday 12 October 2026
Completed
07:5524 Winterhill Way
08:00Burpham Primary School
Completed
14:00Burpham Primary School
14:0424 Winterhill Way
Tuesday 13 October 2026
Completed
07:5524 Winterhill Way
08:00Burpham Primary School
Completed
14:00Burpham Primary School
14:0424 Winterhill Way
Wednesday 14 October 2026
Completed
07:5524 Winterhill Way
08:00Burpham Primary School
Completed
14:00Burpham Primary School
14:0424 Winterhill Way
Thursday 15 October 2026
Completed
07:5524 Winterhill Way
08:00Burpham Primary School
On the way
14:00Burpham Primary School
14:0424 Winterhill Way
Friday 16 October 2026
07:5524 Winterhill Way
08:00Burpham Primary School
14:00Burpham Primary School
14:0424 Winterhill Way


Olivia Taylor
On the wayVehicle waiting at pick-upOn boardCompleted
14:00Burpham Primary School
Estimated arrival 13:58Arrived 13:58Arrived 13:58, picked up 14:00
14:0424 Winterhill Way
Estimated arrival 14:03Arrived 14:03
James WrightToyota Corolla · AB12 CDE
Regular trips
Easy to book again
- Trips are in the app, so passengers don't have to ask you.
- The same trip, such as to a regular appointment, is booked again with one tap.
- Favourites make booking quick.
Demand-responsive transport
Seat booking on flexible routes
- Riders search for departures on demand-responsive routes in the passenger app.
- They pick a departure with open seats, add tickets and pay right away.
- The booking is confirmed with a booking reference and added to that departure on the route.
What your passengers get
Your name and logo
The app in your brand, so you build your own relationship with passengers and the customers who book for them.
Straight into dispatch
Bookings from the app land in dispatch like every other trip, with their needs and notes.
Notifications
Automatic texts, emails and push notifications keep passengers informed about their trip.
Give your passengers their own app
Book a demo and talk to us about a passenger app in your brand.


