Back office
Your whole operation in one system
Reports
Build your own reports
- Choose a data source, such as shifts or trips, and add the columns you need.
- Group by driver, vehicle or customer, with totals, averages and other calculations.
- The preview updates as you build the report.
- Export to PDF, Excel, CSV or JSON.
Booking processor
Booking events handled automatically
- Decide what happens when a booking is created, changed or canceled, in a visual flowchart.
- For example: a cancellation that comes in after 17:00 the day before tags the trip Late cancellation.
- At invoicing, late cancellations are charged in full, with no manual handling.
Invoicing
Invoicing your way
- Review and correct the trips before they are invoiced.
- Create invoices for every customer in one click, final straight away or as pro forma invoices.
- Choose pro forma when the customer wants to approve first: they approve or reject in the travel portal, with comments per trip.
- A rejected pro forma becomes a new revision with the same number, and the invoice number is only taken once the customer has approved.
- Driver settlement: each driver's share of the trips is worked out automatically.
Custom logic
Build your own rules
- Dispatch rules that choose a strategy from the booking's attributes.
- Charges and late cancellations handled automatically by the booking processor.
- Consequences, such as a short suspension for drivers who decline offers.
- Everything is built in a visual flowchart and applies straight away.
Driver documents
On top of licenses and certifications
- Drivers upload their driver's license, background check, certifications and other documents in the app.
- Your office reviews and approves every document.
- The expiration date shows for every document, for both the driver and the office.
Audit trail
See who changed what
- Every change to resources, such as vehicles, prices and users, is saved with the time and the user, and every change to bookings is logged too.
- The values before and after show side by side, with the change highlighted.
- The whole history is kept, change by change.
Data privacy
Anonymize what you no longer need
- Choose customer accounts by their last activity, such as those unused for a year.
- The preview shows exactly which accounts are affected, and can be exported.
- Names, phone numbers and emails are removed for good, and the account is deactivated.
- Trips can be anonymized the same way.
More in the back office
Your own KPIs
Define your KPIs, design the dashboard with charts, tables and figures, and follow the trend over a day, a week or a year.
Your own attributes
Put attributes on trips as information or as requirements, such as a harness: a vehicle without one is not given the trip.
The travel portal
A coordinator at the customer, such as a school or a care facility, adds the recurring trips and keeps them up to date. The trips are booked and invoiced on the customer's account.
Shifts and schedules
Plan shifts and schedules for drivers and vehicles, and keep track of working hours.
Phone and notifications
IVR and caller ID, and automatic texts, emails and push notifications to passengers, drivers and dispatchers.
Prices your way
Price by day and time, flat rate, zone or customer agreement.
Every trip replayed
Replay every trip and the vehicles' routes afterward.
Costs and emissions
See distance driven, vehicle and driver costs and CO2 emissions for your routes.
Run your whole operation in one system
Book a demo and see the reports, invoicing and rules set up for your operation.