OPEN POSITION
Analyze Customer Behavior with AI Support
Master Thesis · Linköping
Description
This position focuses on leveraging artificial intelligence to examine behavioral patterns among customers on a daily basis. The role aims to detect signs of customer dissatisfaction or identify gaps in service delivery.
Key Responsibilities
- Conduct daily analysis of emerging customer behaviors using AI methodologies
- Identify instances of customer dissatisfaction or unmet service requirements
- Work with utilization rate parameters and anonymized datasets
- Enhance customer follow-up tactics based on analytical findings
Technical Requirements
- Machine Learning
- Big Data
- Linux
- R programming language
- Web API development