Booking channels
Every trip in the same dispatch
Your own apps
The passenger app in your brand
- Booking in a few taps, with the vehicle type, needs and a note for the driver.
- Passengers follow the vehicle live on the map.
- Trip history and favourites in the app.
Contract bookings
Bookings from booking centres, straight in
- Bookings from contract customers' and booking centres' systems, such as patient transport and school transportation, come in automatically through our API.
- The booking is confirmed and gets a vehicle that meets its requirements.
- The status goes back, with no re-keying.
Travel portal and recurring trips
Schools and care facilities keep their trips up to date
- A coordinator at the customer, such as a school or a care facility, adds the recurring trips in the travel portal and keeps them up to date.
- Each passenger's recurring trips in a calendar, week by week.
- Out sick? Select the days and cancel every trip with one click, and the change shows in dispatch right away.
Families and caregivers
Families follow the trip
- Parents, guardians and case workers see the scheduled trips of the people they book for, in the Connect app.
- The trip is followed live, from the vehicle being en route until the passenger has arrived.
- Cancellations are made in the app and reach dispatch at once.
Demand-responsive transport
Seat booking on flexible routes
- Riders search for departures on demand-responsive routes in the passenger app.
- They pick a departure with open seats, add tickets and pay right away.
- The booking is confirmed with a booking reference and added to that departure on the route.
Rules per channel
Every channel your way
- Rules by the booking's source, time and customer, built by you as a flowchart.
- App bookings at certain times can go to the closest vehicle, and the rest through your normal dispatch.
- Bookings from every channel go through the same rules, with no manual handling.
Let passengers and customers book the way they like
Your own apps
The passenger app with your name, logo and colours.
Phone and VoIP
Your own VoIP provider with caller ID: the passenger's details are filled in as the phone rings.
IVR
Passengers book by phone themselves, around the clock, without a dispatcher answering.
Take bookings in the chat your passengers already use.
Web booker
A booking form on your website, added with a snippet of code and kept up to date by us.
Customer accounts online
Schools, care facilities and other contract customers log in and book on their account, with their favourite places and bookings in one place.
QR codes
A QR code in your own style on signs and in the vehicles, opening the booking right on the phone.
Contract bookings
Bookings from contract customers' systems, such as patient transport and school transportation, come in automatically through our API.
API and webhooks
Connect your own systems, travel partners and mobility platforms straight to dispatch.
Import from Excel
Load trips, recurring trips and customer accounts from Excel or CSV, with the addresses geocoded.
Families and case workers
In the Connect app, parents, guardians and case workers see scheduled trips, follow them live and can cancel.
One dispatch for every channel
Book a demo and see bookings from every channel land in the same dispatch.